Premium Plus

Plumbing & Drainage

Inclusions:

Hot and Cold water pipes after and including your internal stop tap.

Taps, Garden Taps, Sink and Bath Wastes, Flexible Pipes.

Toilet Flush Valves, Float Valves, Syphons and their connections.

Your water main supply pipe from the property boundary to the internal stop tap.

Unblocking internal and external drainage to restore flow.

Repairing leaks to internal drain and waste pipes.

Repairing external soil and vent pipes above ground level.

Examples of what is protected:

Repairs to leaking pipes.

Repairing a dripping tap.

Burst water mains.

Replacing toilet float valve / syphon.

Replacing a garden tap.

Unblocking a drain.

Repairing a soil vent pipe.

Repairing a seized stop tap.

Replacing a ball valve on a cold water tank.

Examples of what is not protected:

Any type of shower.

Shower pumps.

Sanitaryware / pottery

Shower trays or enclosures. Baths.

Radiators or their valves.

Guttering or rainwater pipes.

Replacing Cast Iron or Asbestos pipes.

Water tanks, cylinders or pressure vessels.

Please refer to the Terms and Conditions document for a comprehensive list of inclusions and exclusions

Terms and Conditions

Electrical

Inclusions:

Repairs to the fusebox, light fittings, switches and sockets.

Outdoor lighting that is fixed to your home including flood lights and garden lighting.

Electrical supplies to automatic gates, doors and air conditioning units.

Immersion heater wiring and timers.

Extractor fans (up to 150mm in diameter).

Doorbells and smoke alarms that are connected to the wiring.

Supply to electric shower.

Examples of what is protected:

Replacing a failed light bulb socket.

Replacing a faulty plug socket or switch.

Breakdown of the fusebox.

Failed outdoor lighting.

Failed wiring to an electric shower.

Failure of a socket due to accidental damage.

Failed wiring to an immersion heater.

Failed wiring to air conditioning units or automatic gates.

Examples of what is not protected:

Resetting circuit breakers, that can be done by you

Routine maintenance tasks like changing light bulbs, changing fuses in plugs or adjusting timers or temperature controls.

Re-wiring your property.

Please refer to the Terms and Conditions document for a comprehensive list of inclusions and exclusions

Terms and Conditions

Boiler and Controls

Inclusions:

Repairs to your mains gas or LPG primary domestic boiler and it’s controls.

Annual Boiler Service.

Repair or replacement of gas supply pipe (up to 35mm) and controls if we cannot repair them.

Repair or replacement of the flue and terminal (up to 1000mm in length).


Replacement boiler if we can not repair it (up to 10 years old).

System Health Check within 60 days of the start of the agreement.

Examples of what is protected:

Boiler breakdown.

Replacing the fan or PCB.

Replacing the heat exchanger.

Repairing or replacing the timers or controls.

Replacing a zone valve.

Replacing a central heating pump.

Repairing a leaking gas pipe.

Examples of what is not protected:

Damage or issues arising from limescale, sludge, iron oxide or other debris.

Underfloor heating controllers, manifolds, components or pipework.

Certain boilers that are on our non-approved list. We will check this when we carry out the System Health Check. Please refer to the full terms and conditions.
Pre-existing faults

Claim limits and exclusions apply when you first start the agreement.

Please refer to the Terms and Conditions document for a comprehensive list of inclusions and exclusions

Terms and Conditions

Central Heating, Tanks and Cylinders

Inclusions:

Repairs to central heating system including pipework.

Cold Water Storage Cisterns.

Radiators, thermostatic radiator valves and lockshield valves.

Expansion tanks.

Hot water cylinders.

Examples of what is protected:

Leaking radiators.

Faulty or leaking radiator valves.

Failed immersion heater elements.

Faulty expansion tanks.

Leaking hot water cylinder.

Replacing a central heating pump.

Replacing a hot water cylinder

Replacing a cold water storage

Examples of what is not protected:

Damage or issues arising from limescale, sludge, iron oxide or other debris.

Underfloor heating controllers, manifolds, components or pipework.

Heated towel or designer radiators.

Pre-existing faults

Claim limits and exclusions apply when you first start the agreement.

Please refer to the Terms and Conditions document for a comprehensive list of inclusions and exclusions

Terms and Conditions

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